Emirates Group

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Admin Officer and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.

As an Admin Officer, your role is to provide secretarial and administrative support to the department, maintaining a comprehensive understanding of departmental activities, and ensuring confidentiality of all important matters.

In this role, you will:

• Deliver department and corporate administration requirements, liaising with internal and external functions.
• Supervise and responsible for the day-to-day management of an admin team: performance management, timely feedback and coaching when required.
• Act as the first escalation point for the department to clarify any employee policy or operational issues, establishing root cause, decision making within established frameworks, and implementing action to resolve.
• Ensure content quality and timely updates of information within the internal systems.
• Review working practices, enhancing productivity and service delivery, to department requirements.
• Manage and maintain employee records and HR systems for the department including leave planning, industrial injury, promotion, performance feedback, attendance, appreciations and attendance exception reporting, performance exception reporting etc. Capture related data and develop into useable information.
• Oversee office operations, maintaining a comprehensive understanding of departmental activities, and liaising with various stakeholders on behalf of the Head of Department to ensure smooth communication and efficient workflow. Manage and respond to external client queries in a timely manner.
• Provide administrative support as required to the Head of Department office, ensuring the smooth and efficient day-to-day operation, effectively co-ordinating activities and streamlining the flow of information, ensuring confidentiality of all important matters.
• Assist in the preparation of confidential reports and data/ statistical figures that may be required by the Head of the Department.

Qualification

To be considered for the role, you must meet the below requirements:

• Experience in managing mid-sized customer focused teams
• Thorough understanding of the Emirates group policies, processes, and practices
• Proven ability to coach and motivate staff
• Advanced Microsoft Office skills such as analysing information in excel and automating routine tasks.
• General Office Administration
• Excellent interpersonal skills

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers