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Description & Requirements
At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as an Administrator and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.
As an Administrator, you will be responsbile to review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focused on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.
In this role, you will:
- Initial point of contact for all visitors to Flight Training premises, responding in a courteous and timely manner in line with departmental standards.
- Ensure Flight Training facilities are maintained to the required standard as reported via the electronic feedback systems or email notifications.
- If required coordinate with the relevant teams or external vendors to resolve reported issues within the approved expected timelines.
- Accurately issue letters/certificates, maintain e-filing in specific systems as directed and required.
- Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
- Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
- Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment.
- Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.
- Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries.
- Obtain and disseminate information from relevant sections if not available.
Qualification
To be considered for this role, you must meet the below requirements:
- 12 years schooling or equivalent.
- 1+ years proven experience as an office administrator, office assistant or relevant role.
- Outstanding communication and interpersonal abilities.
- Excellent organisational skills.
- Familiarity with office management procedures and basic admin principles.
- Excellent knowledge of MS Office and office management software.
- Proficiency in managing and analysing data.
At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers