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General information

Name
Cargo Supervisor

Description & Requirements

Job Purpose

A winner of more than 500 international awards, Emirates operates one of the aviation world’s youngest, most environmentally-friendly and technologically advanced-fleet of over 250 aircraft. 


 


Its rapidly expanding network spans 145 destinations in Europe, North America, South America, the Middle East, Africa, the Indian subcontinent and Asia Pacific. The airline is an employee-focused company with a commitment to providing staff with excellent working conditions and competitive salaries.


  • Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.
  • Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously
  • Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.
  • Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies
  • Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies
  • Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner
  • Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting


Qualification

Qualifications/Experience

  • Educated to Irish Leaving Certificate or equivalent
  • Extensive experience in a Cargo Operations environment, including experience with an airline/freight forwarder
  • Experience in leading and motivating others
  • Proficient in Microsoft Word, Powerpoint and Excel
  • Self-motivated, and pro-active with the ability to work on own initiative 
  • Analytical and numeracy skills

Information

  • Staff may apply if they have completed a minimum of 1 year of service with the Company/ in their current position.  
  • Applicants must have the legal right to live and work in the Republic of Ireland. The Company will not provide assistance with obtaining work permits.


Salary & Benefits

Competitive Salary

Competitive Benefits