Emirates Group

dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents. We operate in 38 countries and 136 airports globally.

To ensure operational support, flight editing and post departure is carried out as per requirement of the IGOM/Airline contractual agreements. To oversee the towing, Fly Dubai, telex and radar desk function at the Airport Operations Control Centre.

In this role you will:

• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
• Discusses safety concerns openly and reports them to the concerned supervisor.
• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Monitors Radar track for each flight to update the system with short-finals / on hold status
• Actions requests received on VHF frequency pertaining to ground service requirements and disseminates information accordingly
• Obtain W&B / Fuel Figures from PIC/Load Control passed over VHF and communicate as necessary
• Identifies flights which are not scheduled for DXB based on the printed schedules data management information system (dMIS) to ensure that that dOCC are alerted
• Ensures flight creation is reflected in the DCS and DMIS, all A/C reg and gate numbers are updated.
• Ensures seating of individual special needs passengers and groups are according to the agreement/IGOM.
• Ensures flight editing is completed before opening of check-in counters with all remarks.
• Ensures posts departure functions are completed after aircraft is airborne.
• Monitors all telexes and actions them correctly across stakeholders.
• Ensures relevant messages are generated and dispatched and flight files are complied, documents verified and files closed.
• Reviews and amends LDM and CPM messages to ensure accuracy of operational the Airport Activity Control Systems
• Coordinates and communicates with all stakeholders to ensure all resources are equipped and ready to conduct the towing activities.
• Implements the EK tow plan and ensures on-time performance (OTP) of EK tows,
• Coordinates and communicates with FWC to ensure FZ operational requirements are met.
• Verify AMIS-DMIS check and communicate issues raised by FZ in a timely manner.

To be considered for the role, you must meet the below requirements:

• Diploma in a related field OR High School with certificate.
• 0-2 years of experience in a related field for a diploma holder OR 2-4 years of relevant experience in a related field and on-job practical training.
• Knowledge of dnata Management information systems (DMIS), Airport activity Control System (AACS), Universal Flight Information System, Departure Control System
• Data Collection and Analysis
• Quality Orientation Skills
• Communication Skills
• Safety Awareness

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers