Internal Communications Specialist

Our Corporate Communications, Marketing and Brand team is responsible for conveying the essence of Emirates Group. Our team is pivotal in representing the attitudes, beliefs and goals of our organisation across the globe, both internally and with our customers alike!

The Internal Communications Specialist will support the Internal Communications (IC) unit and the IC Manager with implement of the internal communications strategy. Will be responsible for delivering consistent and timely support for IC channels and to Emirates Group departments, communication requirements for employee and brand engagement. Driving internal communications campaigns and activities across Emirates Group departments to ensure consistently high standards are delivered.

In this role, you will:

• Implement the IC strategy across the Emirates Group to drive employee and brand engagement, embedding culture and values through storytelling, while measuring and reporting on the effectiveness of channels, campaigns, events, and community engagement. 

• Act as the IC representative for designated divisions, developing communication plans, providing expert guidance, and delivering employee engagement and communication initiatives aligned to the IC strategy and budget.

• Contribute to crisis communications planning and response, ensuring timely stakeholder communication, addressing employee concerns, and protecting organisational reputation.

• Develop and deliver content aligned to the IC strategy, drive channel optimisation against KPIs, and ensure effective stakeholder engagement in channel management and delivery.

• Build and sustain employee communities across online and offline channels, acting as a brand ambassador to drive engagement, collaborate with champions, and enable leaders and business units to use channels effectively in line with brand standards.

• Optimise the use of in-house and external resources to deliver high-quality internal communications, coordinating agencies and suppliers to ensure timely execution and alignment with Group standards.

• Stay current with IC trends and best practices, while building a strong understanding of business areas and evolving organisational needs to maintain high communication standards across the Group.

To be considered for this role, you must meet the below requirements:

• Experience in Marketing & Media Communication, 5+ Years.
• Degree or Honours (12+3 or equivalent). 
• Must have experience in internal/employee communications or public relations role, with experience in planning and managing internal communications activities with a multinational company or agency.
• Excellent verbal and written communication skills, with the ability to present proposals professionally and to deal effectively with all stakeholders - management, staff and suppliers.
• Developed thorough expertise in all areas of IC such as brand engagement, campaigns, channel or change management to ensure the highest service and advice is provided.
• Strong knowledge of Internal Communications practices and strategies.

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.

Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com.