Emirates Group

dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents. We operate in 38 countries and 136 airports globally.

To perform aircraft Weight and Balance documentation activities for flights allocated departing from Dubai Airports and Outstations and ensure optimisation of aircraft space utilisation and fuel uptake Ensure the provision of an accurate and punctual service to all customer airlines as per laid down procedure. Coordinates all Load Control /CLC activities including, communication of fuel figures, pre & post departure procedures, radio position, fax, e- mail and telex monitoring whilst ensuring flight filing on a shift basis for both arrivals and departures.

In this role you well:

• Responsible for the effective monitoring of inbound and outbound communication using the radio, fax, e-mail and telex. Monitor the communication of fuel figures in a timely manner.
• Post flight, ensure all relevant messages (LDM / CPM etc) are generated and dispatched within acceptable and agreed time frames and that flight files are compiled, documents verified, files closed and sent across to storage.
• Consolidate information (such as pax figures (from many DCS systems), baggage and cargo weights, aircraft weights, fuel figures etc.) from a variety of sources. Evaluate the baggage / ULD type / requirements based on destination/ sector parameters and ensure information is updated in the system.
• Ensures Zero Fuel Weight is updated as per the Estimated Load message, whilst ensuring 100% accuracy is achieved within the small departure window.
• Prepare General Declarations for customer airlines at offsite location.
• Maintain healthy relationships and communication with key stakeholders ensuring superior customer service.

To be considered for the role, you must meet the below requirements:

• 2 years of minimum airport operations experience that include ramp/baggage or customer service related functions
• Knowledge and proficiency in the use of the systems like DMIS/AACS & DCS
• Able to work to strict timelines  
• Ability to carry out numerical calculations and attention to detail

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers