Emirates Group

Our Corporate Communications, Marketing and Brand team is responsible for conveying the essence of Emirates Group to our broad range of internal and external audiences. The team builds brand and customer value, protects reputation, and supports business objectives using the latest communications and marketing techniques, channels and creative approaches.

The Manager Corporate Communications (dnata) will lead the Corporate Communications function for dnata, directing strategic public relations (PR) and reputation management activities that protect and strengthen the company’s brand. The role holder will provide expert communication counsel to senior leaders, manage issues response, drive alignment across PR, social media, and internal communications, ensuring consistent messaging, efficient use of resources, and full compliance with Emirates Group governance and standards. The role holder will also work closely with dnata's Brand and Marketing Programme managers, and collaboratively with other CCMB specialists to deliver integrated solutions and campaigns for the business.

In this role, you will:

• Lead, develop, and performance-manage the Public Relations team, ensuring high-quality delivery and strong alignment with social media, internal communications, and wider CCM&B functions to maximise impact and operational efficiency.
• Partner with the Manager, Public Relations (Emirates) to implement policies, governance frameworks, and workflow processes that strengthen dnata’s reputation and ensure effective use of in-house and agency PR resources.
• Direct the development and delivery of creative and strategic communications campaigns, ensuring PR activity is integrated with social media and other CCM&B initiatives and is aligned with Emirates Group objectives.
• Advance dnata’s media and influencer engagement strategy, ensuring it reflects changes in the media landscape and responds to evolving business needs.
• Establish and manage a measurement framework to benchmark communications performance, monitor monthly results, and report insights to the EVP–CCMB, SVP–CC, CSR, MA; VP CCMB (dnata); and key stakeholders, ensuring all projects are evaluated against scope, time, quality, cost, impact, and KPIs.
• Oversee all PR and content projects, ensuring delivery to dnata standards and maintaining a robust portfolio of work that demonstrates measurable business value.
• Manage the dnata PR and social media budget, optimising in-house and agency spend to maximise return on investment and ensuring vendors meet service standards, best practice, and value expectations.

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in a Public Relations, Mass Communications, Journalism or related field 
• 10+ years experience in a Corporate Communications or Public Relations, including a minimum of 5 years' in a supervisory or managerial role with a multinational organisation or agency.

Knowledge/skills:

• Excellent verbal and written communication skills, with strong storytelling, message development, and content creation capabilities.
• Strong understanding of the evolving media landscape and a high awareness of current affairs.
• Proven expertise in developing and implementing communication strategies for a variety of audiences, with solid knowledge of PR tools and multi channels communications.
• Ability to present professionally, influence senior executives and represent the organisation with credibility in front of external stakeholders, including journalists.
• Strong leadership, stakeholder management, and project management skills, with the ability to work effectively in fast paced, matrixed environments

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers