Emirates Group

The role of the Manager Network Operations and Charters is to lead and manage a regional Network Optimisation and Charters team, operating across both the Strategic Planning department and the Network Control Centre (NCC), with a focus on generating unbudgeted incremental revenue and profitability for the company.

They will develop and implement a commercially viable charter business plan, overseeing the end-to-end process from securing clients to the successful execution of charter flights.

In this role, you will:

• Manage profitable charter opportunities across Emirates' wide-body fleet and A319 corporate jet, targeting high-value clients. Oversee scheduling and operations to ensure efficiency, service excellence, and client retention.
• Provide strategic leadership to the Network Optimisation team, ensuring alignment with commercial and operational goals. Foster a culture of agility and evidence-based decision-making to maintain schedule integrity, minimise revenue loss, and quickly restore network stability during both routine operations and disruptions.
• Lead, coach, and develop team members through structured onboarding and continuous training, with a strong emphasis on accountability, critical thinking, and continuous improvement.
• Lead short-term capacity planning to optimise fleet utilisation, pricing, and capacity allocation. Drive revenue through ad-hoc flights, performance monitoring, and cost analysis to minimise losses and adjust schedules as needed.
• Liaise with Dubai Airports Joint Control Room, global airport slot coordinators, and Civil Aviation Authorities to secure, adjust, or release slots for delayed, recovery, extra, and charter flights. Ensure timely slot release to maintain regulatory compliance and uphold the integrity of historical scheduling records.
• Develop and refine standard operating procedures, contingency plans, and recovery frameworks to ensure effective, timely responses during disruptions. Collaborate with Engineering, Flight Operations, Crew Planning, Airport Services, Service Delivery, and other departments to resolve operational constraints, align aircraft availability with commercial goals, and lead schedule recovery to maintain hub integrity and minimise impact.
• Oversee critical systems such as Emirates Network Capacity Optimisation Management (ENCOM) and Future Corporate Schedule Repository (FCSR), ensuring data integrity, confidentiality, and enhancements to support senior management decisions. Collaborate with global vendors to align schedules publication, automate distribution, resolve discrepancies, and optimise cost-effective, accurate dissemination of Emirates schedules across all platforms.

To be considered for this role, you must meet the below requirements:

• A completed Degree or Honours (12+3 or equivalent) combined with 10+ years experience in Commercial, Sales, Research or Analysis.
• Experience in Schedule Planning, Charter Sales and Operations, and operational handling within the airline industry. 
• In-depth expertise in network optimisation, flight scheduling, end to end charter management, passenger charter sales, disruption management and airline operations.
• Strong understanding of aviation regulations and global airline industry standards.
• Broad engineering, operational and financial insight across airline functions.
• Proficient in airline IT and flight scheduling systems, with strong technical acumen.
• Highly computer literate, with the ability to manage complex scheduling and coordination tools.
• Advanced knowledge of IATA Standard Schedules Information Manual (IATA SSIM) standards, including:
  • Chapter 4 Standard Schedules Message Procedures
  • Chapter 6 Airport Slot Coordination Procedures
  • Chapter 7 Schedule Data Set Presentation and Transfer
• Skilled in electronic data transfer mechanisms and IATA scheduling compliance.
• Extensive experience coordinating across Revenue Management and operational functions to deliver revenue growth, schedule integrity and efficient disruption management.

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team! 

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers