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General information

Name
Procurement Manager (Warranty & Guarantees)

Description & Requirements

Job Purpose

To manage the acquisition of goods and/or services in collaboration with the business/user department contributing the required process orientation and commercial expertise. To facilitate and coordinate effective cross-functional teamwork and act as the account manager/interface between Emirates and selected high value suppliers.


The Procurement department ensures efficient outsourcing and contracting of all aircraft-related commodities, including fleet, power plants, and equipment. Organized by commodity lines such as avionics, power plants, and airframe systems, we collaborate with engineering, finance, legal, and insurance teams to meet business needs with optimal terms. We manage supplier relationships and oversee warranty and product support, including contract administration and digital archiving. Our team negotiates extensively to secure and administer top product support, ensuring the highest standards of performance and integrity for our aircraft.


In this role, you will need:

  • Cost recovery management: optimize cost recoveries and reduction in Aircraft life cycle costs through effective management and utilization of contractual remedies under the scope warranty, guarantees and insurance processes. Ensure systematic technical review and qualification of undue maintenance spend resulting from rectification of defects, damage or modification of aircraft systems, component, and engine/APU.
  • Insurance: Manage and validate Insurance cost advises of qualified aircraft incidents, for potential recovery through claims via Hull insurance, Spare or Transit damage or third party caused incidents.
  • Claim management: Oversee the claim settlement process for timely recovery. Manage disputed high value claims by suppliers and be the point of escalation to negotiate and resolve such disputes with the support of the Technical teams as required.
  • Contractual Support: Support internal stakeholders in the preparation and/or negotiation of contractual remedies and other agreements such as inhouse repair agreements, commitment letter, retrofit agreements to ensure optimum benefits, cost-effective support, and efficient implementation processes for Emirates.
  • System Development: To lead in the development and continuous improvement of system processes within the Warranty and Insurance unit using automation and AI solutions where required and establish parameters and framework for planning, budgeting, and performance management of the business unit.


Qualification

To be considered for this role, you must meet the below requirements:

  • 8+ years in Procurement Aircraft
  • Degree or Honours (12+3 or equivalent)
  • Experience in Procurement, Aircraft, Supply Chain Management
  • Degree in Business and/or Engineering preferably Mechanical/Aeronautical Engineering
  • Experience in an Airline, Original Equipment Manufacturer (OEM) or Maintenance Organisation
  • Extensive knowledge of relationship structuring and of managing supplier performance
  • Sound understanding of airline engineering and maintenance activities
  • Strong aptitude to create, sell in and implement business processes is essential
  • Strong project management skills in a global supply environment
  • Ability to benchmark on a continuous basis the supply markets for a given spend commodity
  • Previous experience with aviation line/base and engineering maintenance services would be a plus
  • Familiarity with GCAA/FAA/EASA regulations would be an asset
  • Specific domain (aircraft) expertise and authority would be a plus
  • Strong analytical skills

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Salary & Benefits


Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers