Project Manager, dnata Catering & Retail

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

As a Project Manager, you will plan, manage, and successfully deliver projects in compliance with the Company’s project practices, standards, and processes, while ensuring projects meet defined business requirements and achieve expected benefits within agreed scope, budget, and timelines. You will lead projects end-to-end from initiation to closure, coordinate stakeholders, manage risks and resources, and represent the Department in large-scale business initiatives across the Group where required.

In  this role, you will

• Lead and deliver projects end-to-end within agreed scope, budget, timelines, and quality standards, ensuring alignment with project charters and business objectives
• Collaborate with stakeholders and support functions to define project objectives, deliverables, milestones, roles, responsibilities, and service levels
• Develop, maintain, and manage realistic project plans, resources, and project registers/planning tools to ensure effective execution and governance
• Manage project stakeholders, cross-functional teams, business users, and third-party vendors to ensure smooth implementation and timely realization of benefits
• Ensure business requirements are fully analysed, documented, challenged, and translated into effective, maintainable, and customer-focused solutions
• Oversee the planning, design, testing, implementation, training, and ongoing support of functional and IT system solutions in line with corporate standards
• Identify, assess, and manage project risks, issues, conflicts, and corrective actions in consultation with stakeholders and support functions
• Provide timely, accurate, and relevant project reporting to sponsors, steering committees, stakeholders, and impacted departments
• Drive continuous improvement of project delivery performance, systems, procedures, quality, productivity, and operational standards
• Lead, coach, and develop project team members to maximise performance, productivity, and successful project delivery
• Understand ‘as is’ processes and define future ‘blueprints/to be’ processes and conduct gap analysis
• Drive readiness assessments, lead change initiatives with selected stakeholders and act as change champion to help users adapt to new processes

To be considered for the role, you must meet the below requirements

• Bachelor's degree and 8+ years’ experience in a PMO or Strategic planning function, specifically in Finance & Insurance Management
• Demonstrated experience managing large, cross-functional projects, preferably within a leading project management function
• Strong commercial and financial acumen with proven negotiation, stakeholder management, and influencing skills
• In-depth understanding of business operations across multiple functions within large organisations
• Excellent analytical, problem-solving, written, and verbal communication skills
• Proven ability to engage, persuade, and manage stakeholders at all levels, both internally and externally
• Hands-on experience in project management, change implementation, systems development management, business analysis, application support, and project management tools

You’ll  have an edge if you have

• Experience in airline catering 

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team! 

Recruitment Process and Timeline 

Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

On top of our generous travel benefits, including discounted flights and hotel stays around the  world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to  live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers&nbsp