Emirates Group

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Project Support Analyst – Recruitment Technology (12 Months Fixed Term Contract) and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.

As the Project Support Analyst - Recruitment Technology (12 Months Fixed Term Contract), you will provide operational and technical project support for two critical recruitment initiatives: the implementation of HireVue AI assessments for volume roles, and the development of the Candidate Relationship Management (CRM) solution as part of the Masar rollout. You will also support configuration, testing, adoption, and cross-functional integration—enabling the successful delivery of strategic hiring capabilities across the Emirates Group.

In this role, you will:

• Support the end-to-end configuration and implementation of HireVue AI assessments, including question design, scoring calibration, and pilot execution.
• Collaborate with the Avature CRM workstream to develop persona-based workflows, candidate engagement strategies, and user testing protocols.
• Partner with Recruitment, HR Tech, IT, and vendors (HireVue and Avature) to resolve issues, manage technical integrations, and ensure data consistency across platforms.
• Coordinate training and adoption plans for recruiters and hiring managers, ensuring effective usage of both systems. Assist with governance documentation and support audit readiness for both systems.
• Develop UAT documentation, project dashboards, and performance reports to track milestones and support stakeholder communication.
• Conduct external benchmarking and knowledge-sharing sessions with global Avature clients and CRM experts to inform best-practice design.

To be considered for this role, you must meet the following requirements:

• Bachelor’s degree or equivalent, preferably in HR, Business, IT, or a related field.
• 5+ years’ experience in Human Resources, Recruitment & Selection, Recruitment Operations, HR technology or talent acquisition research.

You will have an edge, if you have:

• Experience with ATS/CRM platforms, preferably Avature, and familiarity with video assessment tools such as HireVue

• Strong coordination, documentation, and stakeholder management capabilities

• Excellent communication, organisational skills, and keen attention to detail

• An analytical, structured approach to problem-solving, with the ability to manage multiple priorities in a fast-paced environment

• Confidence in engaging cross-functionally with both technical and non-technical stakeholders

Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers