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General information

Name
Ramp Operations Team Leader - T3 (MEA Mobility Program)

Description & Requirements

Job Purpose

dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents. We operate in 38 countries and 136 airports globally.


Responsible for managing the allocated resources (both staff and equipment) and the safe arrival and on-time departure activities (on-loading, off-loading, and ground support) of aircraft on the ramp.


In this role you well:

  • Provides leadership and direct supervision to a team of staff, who are undertaking all loading & equipment operation activities to handle in-coming and outgoing flights as allocated.

  • Responsible for supervising the loading and off-loading of aircraft in accordance with the loading instructions, liaising with all departments and sections where required. Ensures that any loading deviation is authorised by the Dispatcher/Load Control before the release of an aircraft.

  • Effectively liaise with all concerned sections to ensure that adequate serviceable loading and offloading equipment is available on time for flight handling.

  • Strictly comply with all relevant company Standard Operating Procedures, Work Instructions, and Airport Authority Standards and Regulatory requirements. Responsible for all safety issues and ensures that all team members comply with the laid down safety regulations at all times. Immediately reports to the Dispatcher any damage to aircraft, equipment or any injury to a team member.

  • Works under time constraints to ensure the safe on time departure of aircraft, and that the service delivery targets and schedules are consistently met within the boundaries of safety and regulatory requirements.

  • Briefs team members, allocates tasks and oversees activities. Directs the multi-tasked team to undertake all turnaround activities, participates as required, and keeps the dispatcher updated on progress.

  • Carries out on-going performance management by undertaking reviews & assessments, identifying training needs and coaching and supporting the on-job-training of all team members.

  • Ensures that the pushback procedure is carried out efficiently and safely. Provides headset communication assistance whenever required.

  • Completes all pre and post flight activities, and any other administrative requirements.


Qualification

To be considered for the role, you must meet the below requirements:

  • Education:12 Years schooling or equivalent
  • Airport Operations 3+ Years
  • It is desirable to be a certified First-Aider or Fire-Warden, with ground Operations experience
  • Fluent in written and spoken English, Other languages besides English.
  • UAE Driving License (preferred)
  • Safety Sensitive Role

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.



Salary & Benefits


Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers