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General information

Name
Revenue Optimisation Manager - Revenue Integrity

Description & Requirements

Job Purpose

At Emirates our Revenue Optimisation team is responsbile for managing a combination of pricing, demand, and marketing strategies. We work to maximize revenue growth for our organistion, ensuring Emirates Group continues to reach it's targets!


As Revenue Optimisation Manager - Revenue Integrity, you will implement Revenue Optimisation (RO) policies to protect revenue for the network utilising revenue integrity systems and tools. You will be responsible for achieving defined RO Key Performance Indicators - Yield, Route profitability, seat factor and market share. You will lead in-house and business process office teams in development/implementation/maintenance of revenue integrity strategies. You will analyse market trends that influence Emirates' commercial performance, provide network-wide strategies recommendations that protect, prevent and address revenue leakages for inventory, ticketing, fare filing and interline.


In this role, you will:

  • Oversee end-to-end revenue integrity operations, identifying and recovering leakage across inventory abuse, ticketing, fare filing and interline billing to protect airline yield and maximise revenue recovery in house and with outsource business process office.
  • Lead the evaluation, procurement, and lifecycle management of revenue integrity systems, partnering with IT, finance, P&L and commercial teams to ensure tools align with business strategy and deliver measurable ROI.
  • Develop and maintain automated audit rules and exception management frameworks, leveraging data analytics to detect fraud, misuse, and booking malpractice across direct and indirect distribution channels.
  • Drive cross-functional governance and stakeholder engagement, translating complex revenue integrity findings into actionable insights for senior leadership while ensuring compliance with IATA standards and carrier agreements
  • Implement the agreed Revenue Optimisation strategy for Emirates that includes the integration of Origin and Destination management, Pricing and multi-channel sales strategies, revenue targets, yield targets, flight management targets for the assigned regions.
  • Evaluate trends in market conditions using information available from various sources, including market intelligence reports relative to competitor activities, political/economic trends/industry development and drive route profitability encompassing optimum cabin/class/point of sale mix.
  • Plan, develop and implement strategy along with HR management (including recruitment and selection) training and development, performance appraisals and quality management issues.
  • Ensure controls used to steer traffic across the network are agreed across both the Inventory, Market Operations and RO Analytics teams and are implemented within PROS OD or MARS in a timely manner. Disseminate forecast information to the leadership team and highlight revenue earning opportunities.


Qualification

To be considered for this role, you must meet the below requirements:

Qualification: Degree or Honours (12+3 or equivalent)

Experience: Minimum 8+ years experience in Airline Revenue Management

Knowledge/Skills:

  • Experience in Revenue Management in the airline industry of which 5 years are in pricing/reservations/ticketing/inventory or related roles
  • Strong analytical skills and proven ability to work at all levels and across different cultures.
  • Effective communication and presentation skills, with the confidence to engage and influence stakeholders.
  • Strong planning and organisational capability, with a proven ability to manage cross-functional business initiatives.
  • Ability to simultaneously manage a variety of issues and prioritise objectively.

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!



Salary & Benefits


Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers&nbsp