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General information

Name
Supply Chain & Logistics Officer - In-Flight Catering

Description & Requirements

Job Purpose

Join our Catering team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates ‘Fly Better’ experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for inflight dining and special events.
 
If you are passionate about culinary excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, our catering team makes crucial decisions that enhance the customer experience and elevate our growing global brand.


As a Supply Chain and Logistics Officer, you will monitor, control and maintain stock levels of all in flight service (IFS) items; catering, product, retail and reading material, at stock holding locations, oversee their replenishments from suppliers and their redistribution to ensure stock availability in the right quantities, in order to plan and manage the cost of logistics.


In this role, you will:

  • Determine and maintain updated item master attributes, for all active items; stock levels, Economic Order Quantities, Fill rates, etc., to enable optimised replenishment planning & distribution logistics to keep supply cost to the minimum.
  • Monitor and maintain accurate inventory levels at all stock holding locations to enable the accurate planning of replenishment and distribution activities. Identify potential risks and opportunities in the forecast or stock holding and take mitigating action to avoid impact to stock availability for servicing flights.
  • Organise the introduction of new products on line by setting up the item Master in the ERP module and amend attributes for all inventory holding organisations, along with caterer specific forecasts to ensure timely, seamless and cost effective introduction of new products and product changeovers
  • Publish periodic forecast to upstream and downstream supply chain partners to ensure information flows are available to the agreed timescales and enable the supply chain to deliver product and service in a reliable and cost effective manner.
  • Monitor stock volume and value performance against forecast and budget and provide analysis of variances so corrective action can be taken. Highlight any deviation for either corrective action or for future forecast estimates
  • Manage monthly Excise Tax reconciliation and claim process for SD-Catering. Prepare accurate stock movement reports for Designated Zones and carry out summary transactions on FTA (Federal Tax Authority) web portal.
  • Ensure all stock holding locations carry out stock transactions on the Emirates ERP system and Emirates Catering Management System through random audits in a timely manner. Analyse system transactions to ensure incoming product is receipted and managed appropriately according to company procedure.
  • Conduct periodic stock audits at warehouses to ensure quality of goods received comply with required quality standards, the warehouse has appropriate control practices in place to control the movement of stock through the supply chain and in line with the authorised documents.
  • Identify and measure deviations to agreed KPIs of suppliers and present findings in order to address performance.


Qualification

To be considered for this role, you must meet the below requirements:

  • Degree in preferred certification from either APICS or CIPS
  • Experience in Supply Chain & Logistics Management. Any experience in airline catering will be added advantage.


You will have an edge if you have:

  • Understanding of integrated supply chain and logistic concepts.
  • Analytical and data modelling skills. Developed Microsoft Office skills (Excel, PowerPoint, etc.) and other analytical aids to help manage the operation.
  • Knowledge and experience in planning and forecasting systems.
  • Strong written and verbal communication skills in English.
  • Moderate level of knowledge of inventory analysis, product line setups, forecast creation and measurement.
  • Good understanding of escalation paths and trigger points.
  • Preferred certification in CMA/CFA/APICS or CIPS

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!



Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.