Emirates Group

Job Purpose:

Provide an efficient, solutions-focused HR service through effective partnership with HR Business Partners and HR management team, as well as the line. Responsible for coaching and guidance in relation to managing people, positions and work. Identify people related trends and feed insights into the HRBP team. Responsible for the delivery of value-add services, projects aligning business objectives with employees and management in designated business units. The HR Business Partner will act as an employee champion and change agent.

Job Outline:

• HR Partnering. Provide HR guidance when delivering HR products and align products to the department requirements to support the department to achieve their goals. Provide advice and guidance for managers on employee or organisational related queries, whether approached directly or via HR 9Shared Services. Ensure HR matters are handled fairly and consistently in line with company requirements and local employment laws.
  
  
• Project & HR Calendar Delivery. Act as a point-of-contact and support on key HR projects or events. Support activities in the HR calendar such as implementation of annual pay reviews (merit pot allocation), profit share, etc.
  
  
• Employee Relations. Mediate complex issues and personalities. Work closely with the line to enable them to manage investigations and hearings. Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations. Identify and escalate cases considered high risk to the appropriate manager and partner with the Employee Assistance Programme (EAP) to support managers and employees with specific needs or sensitive cases.
  
  
• Managing Attendance. Provide a targeted coaching and advisory service to managers on attendance management. In partnership with the line and HR Shared Services, manage cases of long/short term sickness absence, industrial injury and occupational health referrals in accordance with company policy.

• Organisation Changes. Support the roll out of organisational and HR change initiative / projects which have significant people implications. This includes organisational design, job role review and job evaluation. Drive and communicate strategic and operational change in the business.
  
  
• Performance Culture. Help drive organisational performance through performance management by working with line managers with goal setting, development planning, individual reviews, and in the provision of relevant information in relation to trends and areas of focus or improvement.
  
  
• Culture and Engagement. Provide relevant insights regarding engagement and departmental culture, on the basis of interaction with employees through formal and informal channels and become involved in projects that are focused on the improvement of departmental culture and/or engagement levels.
  
  
• Improvement Focus. Identify HR process and propose improvements with a focus on customer experience, simplification and efficiency. Develop and promote feedback mechanisms for employees and managers to influence the continuous improvement of HR services and process. Lead or support change projects within the team through collaboration with colleagues.
  
  
• Source, select and develop. Involvement in both local and overseas recruitment campaigns, applying sound selection practices and methodologies to attract and appoint top talent into the business, coaching managers throughout the process. Identifies training needs for business units and individual executive coaching needs and provide input to HRBP to the development of the strategy (specific to international?)
  
  
• Quality delivery focus. Ensure strong relationships and networks are built across the HR teams to ensure a seamless, quality-led service to the business.

Qualifications & Experience:

Degree in a related subject (HR, Business, Humanities)

Professional accreditation preferred (CIPD, AHRI or equivalent)

Experience in an advisory capacity.

Knowledge/skills:

-Customer orientated and solutions focussed.

-Effective communicator (written, presentation, interpersonal).

-Able to build positive relationships and collaborate effectively.

-Able to remain impartial, use diplomacy and resolve conflict whilst maintaining effective relationships.

-Organised and able to deliver to deadlines.

-Analytical, able to identify trends and offer solutions.

-Effective coach and mentor.

-Able to travel to various locations across Dubai and internationally.

-Effective use of technology.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers